Exclusive Brand Outlet Operations Management

In business since 1997, MuddyBoots Retail through its group firms is a franchisee for various leading apparel brands in the market including Allen Solly, W, Arrow, ColorPlus, Peter England and Lerros.

Known for high customer service standards and a proactive approach to brand-building each of the stores under our management are market leaders on a variety of sales and retail efficiency parameters.

With 5 stores and more than 6000 square feet space under our management, we are now exploring opportunities to expand further to include more apparel and lifestyle categories in our portfolio in Mumbai and beyond.

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Large Format Brand Counters Management

With our expertise in exclusive store operations, we are poised to partner with national and international brands to manage their shop-in-shops at large format retail stores in and around Mumbai.

For national and international brands, our services prove to be highly cost-effective and efficient compared to setting up their own regional teams to manage the channel. With our team of recruiters, trainers, visual merchandisers and payroll managers, we ensure that we are a single-point contact for the brands and the retailers to manage all the aspects of the shop-in-shop operations.

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Visual Merchandising

Through our associates we provide Visual Merchandising services for our partner brands. On our panel are Visual Merchandising Experts with an extensive experience of working for leading lifestyle brands. Besides, we have in our team creative visual merchandising implementers who can execute the VM plans of our partner brands with utmost efficiency and quality.

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Value Retail – Venue Stock Clearance Sales

Through the years we have been partnering with leading apparel brands in organizing Venue Sales to clear their surplus or seasonal merchandise. Our expertise in this channel is borne out of that experience. We are poised to assist brands in organizing venue sales in Mumbai city. With our team of frontline employees and managers we ensure that a brand gets to liquidate its merchandise in a most profitable manner.

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Retail Frontline Recruitments, Payroll Management & HR Practices

A key area of retail much overlooked by conventional recruitment companies is Retail Frontline recruitments. With our vast experience in retail we are able to spot talent that is suitable for superior frontline sales performance.

Our team of talent scouts and picks the right candidates. The candidates are then vetted through our short-listing process to give a perfect match to your budget and requirements.

From assisting a brand's HR team in the recruitment process to payroll management and implementing HR practices like Employee Satisfaction Survey to Exit Interviews, we provide a whole gamut of man-management services for small-format retail.

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Retail Frontline Training

Through our associate firm, Floorstars, we have trained the retail frontline of leading brands nationally like Allen Solly, Peter England, Louis Philippe, ColorPlus, Lerros, Arrow, GANT, Izod, Flying Machine, Energie, US Polo, Van Heusen and VIP Bags Ltd., since 2004.

We have a strong team with expertise in retail training and we offer the following services:

• Content Creation : designing modules for soft-selling skills, product knowledge, brand and market awareness.
• Content Delivery : We deliver the content created by us or the content that is offered to us through workshop based trainings or shopfloor-based training or a combination both based on the training needs analyses and brand requirements.
• Follow-up Trainings and Audits : Depending upon client requirements we also offer follow-up trainings and store audits exclusive or inclusive of content creation and delivery.

In the field of lifestyle retail training, our uniqueness lies in the fact that we provide training on Product, Brand, Retail Operations and Customer Service.

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Mystery Shopping Audits & Customer Service Evaluation

Independent of the training business, we also provide Mystery Shopping Services to our partner brands to evaluate their customer service standards. Our mystery shoppers evaluate real-time customer interactions on all important parameters.

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Turnkey Retail Store Projects & Renovation

Our associates are equipped to fulfill all your store projects requirements. With a client list that boasts of the best in the industry, we facilitate your retail expansion plans in a time-bound efficient manner.

Please contact us through email for your requirements and our associates will be happy to help.

Real Estate Broking for retail stores

Besides offering advice on store locations, catchment area analysis, store viability, etc. our associate in the retail real estate business is a name to reckon with for integrity, credibility and diligent negotiations with mall managements, landlords and intermediaries.

Please contact us through email for your requirements and our associates will be happy to help.